1. What products do you sell at Decor Kreations?
We offer a variety of handcrafted and curated products including embroidery pillows, hotfix rhinestones, macrame wall hangings, and many other unique home decor and craft items.
2. Are your products handmade?
Yes, many of our products—such as our embroidery pillows and macrame art—are carefully handmade by skilled artisans. This means each piece is unique and may vary slightly in color, size, or finish.
3. How can I place an order?
You can place an order directly on our website by selecting the product, adding it to your cart, and completing the checkout process. It’s quick, secure, and easy!
4. Do you offer Cash on Delivery (COD)?
Yes, we offer COD on most orders. COD charges may apply and will be visible during checkout.
5. When will I receive my order?
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Ready-to-ship items: 5–8 business days
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Handmade/custom items: 7–12 business days
Shipping times may vary based on your location.
6. How do I track my order?
Once your order is shipped, you will receive a tracking ID via SMS or WhatsApp. You can use this to track your package on the courier partner’s website.
7. Can I cancel my order?
Yes, you can cancel your order within 24 hours of placing it. After that, we may have already begun processing or crafting the item.
8. What is your return policy?
We accept returns only if you receive a damaged, defective, or incorrect product. You must contact us within 48 hours of delivery to be eligible. Please see our full Return & Refund Policy for more details.
9. Do you ship outside India?
Currently, we only ship within India. Stay tuned—we may offer international shipping in the future!
10. How can I contact you for support?
You can reach out through the contact form on the Decor Kreations website. Our support team will get back to you as soon as possible.
